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Sterling Ooty Fern Hill Hotel, Udagamandalam
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Key details
About the Resort
P.B No 73, Kundah House Road, Fern Hill Post,
Udagamandalam,
India,
643004,
Tamil Nadu
Sterling Ooty Fern Hill offers premium amenities on an 8-acre hilltop with views of the famed Nilgiri toy train. This 5-star Udagamandalam hotel features a multi-cuisine restaurant, an organic garden, and various recreational activities.
Rooms & Amenities
With 175 well-appointed rooms, Sterling Ooty Fern Hill provides comfort and amenities like flat-screen TVs, mini refrigerators, and tea/coffee makers. Most rooms offer valley views, and guests can request bathrobes and slippers.
Dining & Lounge
Dining options include The Fern, which serves local specialties and international cuisine, offering both buffet and a la carte menus. Guests can unwind at the on-site lounge with cocktails and finger food.
Leisure & Activities
Guests at Sterling Ooty Fern Hill can enjoy a wide range of activities, including rope climbing, zorbing, and archery at the Holiday Activity Centre. The resort also facilitates outdoor games like badminton and plantation visits.
Services & Transportation
For convenience, the resort offers services like in-room dining, laundry, and a concierge. The nearest bus stand is at Ooty, which connects to various destinations, and transfers can be arranged upon request.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Explore available ways to reach your dream destination
City Center
Udagamandalam
1.5
mi
Airports
Coimbatore International (CJB)
69.3
mi
Mysore (MYQ)
74.6
mi
Train
Fernhills Palace3700 ft
Ooty Railway Station
1.1
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Thrilling Adventures!
“The rope adventure activities offered by Vignesh and his team were exhilarating and meticulously planned for safety. It was the highlight of our trip!” view full review
Delicious Dining!
“Every meal was a joy! The Chinese food we had for lunch was simply divine, offering a amazing taste that our family loved.” view full review
Fun for Kids!
“The hotel had amazing kids' activities that kept our children entertained, making it a perfect family getaway.” view full review
Cozy Rooms!
“Our premium room was very comfortable, with beautiful garden views, enhancing our stay's relaxing atmosphere.” view full review
General
No smoking on site
Wi-Fi
Free parking
Off-site parking lot
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Elevator
Fireplace
Fire extinguishers
Key card access
Sports & Fitness
Badminton
Pool tables
Darts
Table tennis
Archery
Guest Parking
Electric kettle
Services
Paid airport shuttle
Pet amenities available
Room service
Housekeeping
Car rental
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
Restaurant
Picnic area/ Tables
Dinner
Packed lunches
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's buffet
Board games
Children's play area
Kids club
Game room
Spa & Leisure
Karaoke
Live entertainment
Garden area
BBQ facilities
Spa & wellness center
Steam room
Back massage
Head massage
Full body massage
Foot massage
Room features
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
P.B No 73, Kundah House Road, Fern Hill Post,
Udagamandalam,
India,
643004,
Tamil Nadu
Map view
P.B No 73, Kundah House Road, Fern Hill Post,
Udagamandalam,
India,
643004,
Tamil Nadu
City landmarks
Garden
Ooty Rose Garden
1.4
mi
Lake
Ooty Boat House
2.6
mi
Nilgiris
Western Catchment
4900 ft
Avalance
Avalanche Lake
1.5
mi
Garden
Government Botanical Garden
2.2
mi
Avalanche Road 3 Km From Ooty
Cairn Hill
4500 ft
Elk Hill
Elk Hill Murugan Temple
1.1
mi
behind) Thomas Church,Babusha
ST THOMAS Church புனித தோமையார் ஆலயம்
3800 ft
Church
St Stephen's Church
1.7
mi
Garden
Thread Garden
1.3
mi
Church
CSI St Thomas Church
4300 ft
Parks
Lake Park
1.5
mi
Ooty-Coonoor Road 7 Km from Ooty
Ketti Valley View
3.9
mi
Church
Kandal Cross Roman Catholic Church
1.4
mi
Ooty
Raj Bhawan
1.4
mi
Mani Vihar
Boating Spot and Children's Park
4900 ft
Upper Bazaar
Rajiv Gandhi Circle
5100 ft
Temple Lower Bazaar Rd
Vittoba Kovil
5100 ft
Nilgiri Hills Of The Western Ghats Nilgiris
Anginda Peak
1.6
mi
Hosur Dharmapuri District
Venkateshwara Perumal Temple
1.4
mi
Bellikal Nilgiris District
Bellikkal Lake
1.4
mi
Nilgiris District
Vittoba Temple
1.4
mi
Mukurthi Dam
1.4
mi
Hadfield Road West Lake
Abu Vishwa Temple
1.4
mi
The Nilgiri Hills
Mukerti National Park and Lake
1.4
mi
Ettins Road
Diyanamyam Mutt
1.1
mi
Amusement & Theme Parks
Thunder World
1.5
mi
Garden
Karnataka Siri Horticulture Garden
2.2
mi
North Lake Road
Ooty Lake
2.6
mi
Nearby
Nilgiri Mountain Railway Line
200 ft
Reviews and Ratings
Feedback from previous guests about their experience
60%
liked the resort and would come back again
6.0/10
Guest rating
Rooms
5.6
Location
7.2
Service
6.2
Dining
5.6
Guest reviews
6.0/10
based on 8 reviews
7.6
7.6/10 based on 306 reviews
Gary
United States of America,
January
2025
7.0/10
I had a pleasant stay at Sterling Fern Hills, which is a large and beautifully designed property. The classic room I stayed in was spacious and had its own garden, creating a nice private atmosphere. The amenities were enjoyable, especially for kids, but I did have a few concerns. Not all rooms offer a valley view, and while I requested one, I didn’t get it. Additionally, some basics like a refrigerator, air conditioning, and even toiletries were missing. Overall, it was a good experience, but there are definitely areas that could be improved.
Rooms
7.0
The classic room was spacious and well-designed with a nice garden, but it lacked some basic amenities like a refrigerator and air conditioning.
Service
7.0
The service was a mixed bag; some staff were helpful, while others seemed disorganized. However, the restaurant manager was fantastic and went above and beyond for us.
Location
8.0
The resort is located in a breathtaking area with beautiful views of tea plantations, making for a peaceful getaway.
Dining
6.0
The dining experience was okay; the North Indian dishes were decent, but the South Indian options were just average. It’s helpful to use delivery services for better choices.
Facilities
7.0
The facilities were nice, especially for families with kids, but the absence of a swimming pool felt like a miss.
William
United States of America,
November
2024
5.8/10
I had a mixed experience at the resort. On the positive side, the hospitality was superb, with staff like Subrata and Jaya making my stay memorable. However, the location was challenging to reach and not senior-friendly, and I encountered issues with room service and menu options. While the views were great, the overall value didn’t quite meet my expectations.
Rooms
5.0
The rooms were old and not as clean as I expected, which made my family feel a bit uncomfortable during our stay.
Service
9.0
The service was impressive, especially from Subrata and Jaya, who were attentive and caring throughout my stay.
Location
5.0
The location was quite difficult to access, and the layout made it challenging, especially for seniors or those with mobility issues.
Dining
6.0
The breakfast was delicious with good variety, but I was disappointed by the limited dinner menu and slow room service.
Facilities
5.0
Facilities were decent, but many activities came with extra charges, which felt a bit unreasonable.
Alexandra
United States of America,
October
2024
7.4/10
I had a very pleasant stay at the resort with a peaceful atmosphere. The hospitality was exceptional, especially from the team, who took care of us throughout our visit. The location provided stunning views, but our room wasn't the best at first. The dining experience was generally good, though some inconsistencies were noted. While the managers varied in their approach to guest services, one staff member truly stood out. Overall, it was a great family getaway, but there are still some areas that could use improvement.
Rooms
7.0
Initially, we were assigned a room that didn’t have a great view, but after asking, we were moved to a much better one with stunning scenery. However, some basic amenities were missing.
Service
6.0
While some staff were very friendly and accommodating, I experienced a delay in getting a few essentials, and communication seemed lacking at times.
Location
9.0
The resort is set on a beautiful hilltop, which offers breathtaking views and numerous outdoor activities, making it quite appealing for family vacations.
Dining
7.0
The food was enjoyable, especially with the buffet option that was highly recommended by a staff member, but not every dish met our expectations.
Facilities
8.0
The facilities for activities and games were fantastic for kids and families, providing plenty of entertainment options during our stay.
Tom
United States of America,
October
2024
5.0/10
My stay was quite mixed. The location of the resort was stunning, feeling like living in the clouds. However, the experience was marred by poor service, numerous technical issues, and subpar dining experiences. The price felt high for the amenities and overall quality provided. If you're looking for a peaceful getaway, consider other options.
Rooms
5.0
The rooms were old, smelly, and lacked basic amenities. I felt uncomfortable, especially when the heater had technical issues and hot water was scarce.
Service
5.0
The service was lacking; checking in was chaotic, and staff seemed overwhelmed. They were not responsive to requests, making my stay less enjoyable.
Location
7.0
The location was beautiful and had a great view, but getting to the property was a hassle due to poor connectivity.
Dining
5.0
Dining was disappointing, with low-quality food and slow service. I often had to ask multiple times for basic items.
Facilities
5.0
Facilities were outdated and not well-maintained, which detracted from the overall experience.
Richard
United States of America,
September
2024
6.4/10
The resort has a beautiful location with charming gardens and plenty of amenities for families. However, the road leading to the property is in poor condition, and the dining options were quite limited during peak hours. While the rooms are spacious, I found my stay impacted by some maintenance issues and the distance from the main building.
Rooms
6.0
The rooms were spacious and offered a degree of privacy, but cleanliness was lacking. I had to request for the room to be cleaned again.
Service
7.0
The service was responsive, and they tried to accommodate my requests, but they ultimately stuck to their rules about room availability, leaving me less satisfied than hoped.
Location
8.0
The location is superb, surrounded by beautiful gardens and play areas for children, but getting to the resort required navigating a rough road.
Dining
5.0
The dining experience was disappointing, with very limited options during peak times and overall average food quality.
Facilities
6.0
The facilities were decent with a variety of games and activities for kids, but many amenities were either unavailable or not well managed.
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